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Terms & Conditions

By accessing, browsing and/or using this website, you acknowledge that you have read, understand and agree to be bounded by these terms and conditions and you agree to comply with all applicable laws and regulations. 

If you purchase products via purplepalate.com, you warrant to us that:

  • you are over the age of 18 years; and
  • any person that you are obtaining the products for, or supply the products to, is over the age of 18 years.

Purple Palate Supports the Responsible Service of Alcohol

New South Wales: Liquor Act 2007. It is against the law to sell or supply alcohol to, or to obtain alcohol on behalf of, a person under the age of 18 years.

Victoria: WARNING: Victoria Liquor Control Reform Act 1998: It is an offence to supply alcohol to a person under the age of 18 years (Penalty exceeds $7,000), for a person under the age of 18 years to purchase or receive liquor (Penalty exceeds $600). WARNING. Under the Liquor Control Act 1988, it is an offence: to sell or supply liquor to a person under the age of 18 years on licensed or regulated premises; or for a person under the age of 18 years to purchase, or attempt to purchase, liquor on licensed or regulated premises. 

South Australia: Liquor Licensing Act 1997, Section 113. Liquor must NOT be supplied to persons under 18.

Queensland: Under the Liquor Act 1992, it is an offence to supply liquor to a person under the age of 18 years. 


Payment

All prices on the website are in Australian dollars inclusive of GST. Please visit our Payment Options page for a full list of options.


Specials/Promotions 

All specials, promotions, clearances, offers and discounted items advertised on the Website are available only while stocks last unless otherwise advertised. 


Stock Availability

Purple Palate attempts to present the availability of stock accurately. Stock availability constantly varies and is only valid at the time shown.  Vintages are subject to change without notice.


Cancellation of Order

If you need to cancel an order, please contact us immediately. Orders that cannot be cancelled will be subject to our terms, conditions and policies relating to our shipping and delivery.


Shipping & Delivery

Delivery is via Australia Post.

International Shipping is via courier. Please note all import taxes and duties are the customer's responsibility.  

Orders that have been processed for payment are not able to be modified or refunded, so ensure you check over your purchase and shipping details before proceeding to the checkout.

All orders placed after 3pm AEST Monday to Friday will be dispatched the following business day. No orders will be dispatched on weekends or public holidays. If you have any further inquiries relating to shipping/delivery please email maleny@purplepalate.com


Missing Parcels

If your parcel hasn’t arrived in the expected delivery time please call Australia Post on 13 13 18 and quote the tracking number from your postage confirmation email. Any unresolved missing parcels please contact the Maleny store on T: 07 5494 2499


Returns and Refunds

Our Returns Policy. All returns must be sent within 7 days of receiving the order. Please follow these instructions when returning orders to Purple Palate. 

  1. Repack and send orders to 12 Bicentenary Lane, Maleny, QLD 4552
  2. Please remember to send order nb and slip with order. 
  3. Goods must be sent within 7 days of receiving the order. 

A full refund will then be provided. 

If in the event your purchase is faulty, damaged or wrongly described we will refund your money or exchange the product. If your purchase incurred a delivery fee, then we will cover the cost of delivery for the return*.

If you have any questions please contact our Maleny store on T: 07 5494 2499 
E: maleny@purplepalate.com

 

© Copyright 2013, Purple Palate, All Rights Reserved  |  Terms & Conditions  |  Privacy Policy
Purple Palate supports the Responsible Service of Alcohol. New South Wales: Liquor Act 2007. It is against the law to sell or supply alcohol to, or to obtain alcohol on behalf of, a person under the age of 18 years. Victoria: WARNING: Victoria Liquor Control Reform Act 1998: It is an offence to supply alcohol to a person under the age of 18 years (Penalty exceeds $7,000), for a person under the age of 18 years to purchase or receive liquor (Penalty exceeds $600). WARNING. Under the Liquor Control Act 1988, it is an offence: to sell or supply liquor to a person under the age of 18 years on licensed or regulated premises; or for a person under the age of 18 years to purchase, or attempt to purchase, liquor on licensed or regulated premises. South Australia: Liquor Licensing Act 1997, Section 113. Liquor must NOT be supplied to persons under 18. Queensland: Under the Liquor Act 1992, it is an offence to supply liquor to a person under the age of 18 years. ABN 79 089 224 493. Licence No 82612
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